Ordering
FAQ
When should I submit my order?
Your order should be finalized *at least* 30 days in advance of your event. I'd appreciate as much time as you can give me!
Do you accept rush orders?
A rush order is any order placed within 10 days of your event date. I usually accept rush orders for an additional fee as long as I have availability to complete your order.
Rush orders are limited to 4 cutter designs and 4 icing colors and exclude florals, luster dust, and watercolor techniques.
*Fees are subject to my own discretion as I consider availability, supplies, labor, and drying time.
Do you accept cancellations?
I do not accept cancellations.
*I understand that life happens to us all. If you believe that you have extenuating circumstances, please contact me! (Matt. 5:7)
**Cancellations and refunds are subject to my discretion.
Pricing & Delivery
The FAQ
How much do your cookies cost?
Cookie pricing is based on a tiered system: the more elaborate and time-consuming the cookies, the more expensive they will be. The four packages are listed below:
MINIS = start at $2.50/cookie with a two dozen order minimum. This size only applies to select sets of cookies and includes up to 6 cutter designs and 6 icing colors. Excludes lettering, florals, luster dust, and watercolor techniques.
BASIC = start at $4.00/cookie with a one dozen order minimum. This package includes 2 cutter designs and 2 icing colors. This package is for plain flooded cookies. Excludes outlining, florals, luster dust, and watercolor techniques.
STANDARD = start at $6.00/cookie with a one dozen order minimum. This package includes up to 6 cutter designs and up to 5 icing colors. Excludes luster dust and watercolor techniques.
EMBELLISHED = start at $8.00/cookie with a two dozen order minimum. This package includes 6 or more cutter designs and 6 or more icing colors. Includes all decorating techniques.
Do you require a minimum quantity per order?
Yes. There is a required minimum quantity of either one or two dozen per order depending on your preferred package. See, "How much do your cookies cost?"
What payments do you accept?
Zelle, Venmo, and cash
(*credit/debit payments coming soon!)
Do you require a deposit as a placeholder?
I do not currently require a deposit as a placeholder.
Do you deliver?
I offer delivery with an added fee of $20 within a 10 mile radius and an additional $1 per mile after that.
shipping & packaging
FAQ
Do you ship your cookies?
No, I do not ship any bakery items.
How are your cookies packaged?
Each cookie is individually packed in a heat sealed bag. It is then placed in a bed of crinkle paper inside of a cardboard window box.
cookie care
FAQ
What is the shelf life of a decorated cookie?
Cookies stored in a heat sealed bag will last up to two weeks sitting out on the counter in an airtight container.
Cookies stored in an airtight container only will maintain their peak freshness for about one week.
How should I store the cookies?
The cookies should be stored in an airtight container away from water, extreme heat, and direct sunlight.
Can I freeze my cookies?
Your cookies can be frozen for up to 3 months in a *heat sealed/air vacuumed bag.
***Your sweet friends are *extremely* susceptible to "fridge smells." If your cookie bags are not sealed properly when they enter the freezer, they very likely will not taste great when they come out.
How do I thaw my cookies?
Leave your cookies *inside of their bags* sitting on the counter for 6-8 hours.
special requests
FAQ
Do you offer gluten free or special diet options?
I do not offer alternative diet options at this time.